I took my 2010 Mini Cooper in for a check engine light. I had to leave it because they were so booked that they couldn't get to it for about a week. In about a week I got a call from Ben so I went to see him. He went over the issues with the car and gave me an estimate of repairs. There were some parts to be ordered so I gave the OK and left. Two days later I get a call saying that the car was finished. When I went to pick it up I asked how he got it done so fast and he said that he ordered the parts before I gave the OK knowing that I would want to fix the car. I have a couple of cars that are dear to me and the Mini is one of them and I don't trust any other shop to work on them. The people here are friendly, honest and I will not take my cars to any other shop. They are five stars all day in my book.